The Oceana - Luxurious Self Catering Services in Camps Bay

Guest Feedback

Dear Guest

We at The Oceana hope that you enjoyed your stay with us. We would like to take this opportunity to ask for five minutes of your time in helping us to improve our service and standards. Please would you kindly fill in the Guest Critique form and return to Reception, e-mail it or simply leave it in your apartment.

Many thanks for your time & patronage,
Lee Ingram
General Manager

Guest Critique

N.B. All fields are required

HOUSEKEEPING
Friendliness and attitude of staff:
Cleanliness of Bathrooms:
Cleanliness of bedrooms and carpets:
Cleanliness of kitchen and living area:
Cleanliness of Patio and patio furniture:
FRONT OFFICE & RESERVATIONS
Efficiency of check in / check out:
Friendliness and attitude of management and staff:
Value for Money:
Overall experience:
THE OCEANA SPA
Friendliness of Therapist:
Quality of Treatment:
Value for Money:
Overall experience:
GENERAL
Quality and cleanliness of public areas (Spa, Reception, etc.):
Quality and maintenance of recreational facilities:
Maintenance of buildings:
Grounds & Gardens clean and well kept:

Title:

Last Name:

Apartment:

Arrive:

Depart:

No. of people:

E-mail:

Mobile Number:

Comment: